Meet "Hease" the Retail Robot at CES 2017

ces-robotI am getting excited about CES!! CES 2017 is going to be epic with new AI robots, drones and various VR products or games. Everyday I wake up to emails of new products that will be on display or launched at CES.  I have not said I was excited about CES since my first CES with Cutegeek years ago if that gives you any indication of how epic CES 2017 is said to be. A couple days ago I wrote about the Robot Helpers at San Jose Airport that was launched in time for the holiday season and now we have another new robot introducing itself to the public at CES 2017.hease-robot-final-rendering-front

Hease is a new robot using artificial intelligence to provide guidance, deliver simple and complex information, offer coupons and deals, and retrieve data. Is it just me or does Hease look like Johnny 5 (is alive)?


Much like the Robot Helpers at SJC Hease also possess the ability to inform, entertain, guide, and welcome. The intriguing feature I'm interested to see live is when the encounter with Hease requires the human touch; the robots activate their "telepresence" mode to connect the end user to a member of the staff. My mind is blown! We have definitely surpassed Back to Future II's predictions of a service robot.

Those attending CES 2017 will be able to meet Hease January 5-8, 2017 at the Eureka Park Marketplace in Hall G, Booth #50843 at the Sands Expo Center. I definitely will be making it over to the Hease booth while at CES. You never know I may be in my Waldo costume or my flashion statement t-shirt regardless if you see me say HI!

Below is the official press release with more information regarding Hease. See you all at CES 2017!


Washington, DC. November 28, 2016 - Imagine strolling through a shopping mall looking for a specific store and instead of wandering aimlessly or accessing a directory, you encounter a robot, eager and willing to provide information. Perhaps you find yourself in a hotel lobby in need of restaurant reservations, or in the middle of a busy airport seeking flight departures; and a robot wheels around the corner to answer your questions.

Thanks to the magic of Artificial Intelligence, bolstered by telepresence as a supporting backup platform, robots have advanced far beyond the capacity to accomplish basic, routine and repetitive tasks. Through French innovator HEASE Robotics (, the next groundbreaking application in service robotics will soon become a reality. Delivered by the company's comprehensive line of interactive robots, HEASE can provide guidance, deliver simple and complex information, offer coupons and deals, retrieve data and much more.

Designed to specifically answer questions and provide information, HEASE robots also possess the ability to inform, entertain, guide, and welcome; and when the encounter requires the human touch, the robots activate their "telepresence" mode to connect the end user to a member of the staff.

"I am fully convinced that the next killer application in service robotics will be an interactive robot, especially for the retail and hospitality industries," said HEASE Robotics CEO and co-founder Max Vallet. "Robots are still very simple. Their greatest achievements in the consumer marketplace involve vacuuming or dancing. People want more, however; and by creating our products with the travel, hospitality and retail industries firmly in mind, we will help a broad spectrum of establishments improve, expand and enhance both their customer service and their ability to deliver efficiency and productivity to their clients."

HEASE Robotics will exhibit at CES in Las Vegas, January 5-8, 2017 from the Eureka Park Marketplace in Hall G, Booth #50843 at the Sands Expo Center.

Recognizing the potential demand for robots in the marketplace - and further realizing that an appropriate business model had yet to emerge - HEASE Robotics CTO Jade Le Maître, one of the world's most prominently-acclaimed women in the field of robotics,embarked on a mission to create a robot from scratch in order to meet this demand. "Seeing the machine going live, understanding what people feel about it, how they interact with it and how we can improve it, is the epic challenge that motivates us all," Le Maître said.

With a definitive product release date still to be announced, HEASE is presently building the first prototype and estimates that the robot will be available for purchase by Q3 2017. Presented in form of a "Robot as a Service," the HEASE product line will be available to a network of partners, service robotics distributors and retailers.